A、A new default gateway has been setup.
B、A new Internet shortcut has been added.
C、A new web browser has been installed and is now the default.
D、A proxy server has been enabled.
更多“The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）”相关的问题
A、Agree with the user’s complaints B、Clarify the user’s statements C、Minimize the user’s criticism D、Shadow the other technician on the next repair
A、Faulty RAM B、240 volt Kitchen outlets C、Power Brownouts D、Excessive Heat
A、A. Roll back the driver. B、B. Install the original video card and reboot. C、C. Delete the monitor. D、D. Remove the video card and reboot.
A、Perform a full system backup. B、Follow up with the customer, verifying satisfaction. C、Ask their manager to contact the customer. D、Perform a complimentary virus scan.
A、After an unsuccessful reboot B、If a user’s IP address has been spoofed C、After using IPCONFIG /RELEASE D、If the computer has an ARP address conflict
A、Reseat all power connections. B、Remove the CMOS battery. C、Install the graphics card. D、Ground to the case.
A、Disable port forwarding on the router. B、Reboot to Safe Mode and see if the Internet is accessible. C、Format the machine and reinstall the OS. D、Check the web browser’s proxy settings.
A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion. B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion. C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers. D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.
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