搜题

【单选题】

A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

A、Agree with the user’s complaints

B、Clarify the user’s statements

C、Minimize the user’s criticism

D、Shadow the other technician on the next repair

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更多“A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）”相关的问题

第1题

[单选题] A user reports that the wireless network is slow and is able to see and access shared folders that are unknown to the user. Which of the following is the cause of the problem?（）

A、The SSID broadcast is disabled. B、Wireless router is improperly configured. C、The user is connecting to the wrong SSID D、The wireless NIC is defective.

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第2题

[] Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of the document in the Start menu, but the document is not found. Which of the following is the problem?（）

A、A. The document is set to hidden. B、B. The document is locked. C、C. The document was saved as a system document. D、D. The document is owned by the first user.

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第3题

[单选题] An administrator created a .env file in a user's home directory to configure a number of custom environment variables for a local application. However, after the user logs out and then logs back into the system, the custom variables are not being set. What is the most likely reason that the custom .env file is being ignored?（）

A、A shell other than ksh is being used by the user. B、The line 'export ENV=$HOME/.env' is missing from /etc/profile. C、The line 'export ENV=$HOME/.env' is missing from the user's .profile. D、The env_profile attribute is not defined for the user within /etc/security/user.

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第4题

[单选题] Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）

A、The user is using a PostScript driver. B、The printer is not on the HCL. C、The user does not have the appropriate permissions to print. D、The printer driver is not installed on the terminal server.

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第5题

[] A user is attempting to access files shared on a remote computer. The file share permissions allow the user to have full control; however, the NTFS permissions allow the user to have read access. Which of the following is the user’s resulting access level for the remotely shared directory?（） A user is attempting to access files shared on a remote computer. The file share permissions allow the user to have full control; however, the NTFS permissions allow the user to have read access. Which of the following is the user’s resulting access level for the remotely shared directory?（）

A、A.Modify B、B.Full control C、C.Write D、D.Read

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第6题

[] An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（） An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take?（）

A、A. Implement preventative measures. B、B. Close the issue. C、C. Document the outcome. D、D. Question other users to make sure they are not having the same issue

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第7题

[] User2 is complaining that he is unable to list the contents of a directory. What is the most likely cause?（）

A、A. User2 needs write permission to the directory. B、B. User2 needs both read and write permissions to the directory. C、C. User2 needs both read and execute permissions to the directory. D、D. User2 needs both write and execute permissions to the directory.

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第8题

[单选题] An employee cannot access the company database. You check the connection variables: What is a valid explanation for why one of the users is unable to connect to the database?（）

A、Bob has max_user_connections set to zero, which blocks all his connections B、Joe has exceeded the max_user_connections global limit C、All users are blocked because max_user_connections is accumulated over the host account information D、Kay is already connected elsewhere and attempting to log in again E、Connect_timeout is too small to allow a connection to occur

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第9题

[] An administrator is installing AIX 6.1 on a new LPAR and the boot sequence has stalled with reference code 0c31. What is the most likely cause?（） An administrator is installing AIX 6.1 on a new LPAR and the boot sequence has stalled with reference code 0c31. What is the most likely cause?（）

A、A.The system is waiting for user input to define console type lft0. B、B.The system is waiting for user input to define console type tty0. C、C.The system is waiting for user input to define console type vty0. D、D.The system is waiting for user input to define console type vsa0.

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