If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）..

第1题

[单选题] A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?（）

A、Cable tester B、Multimeter C、Toner probe D、Loopback plug

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第2题

[单选题] A technician receives a boot error message OS not found. Which of the following should thetechnician check? （）

A、The boot order in the BIOS B、If Plug and Play is enabled C、If the computer is in Safe Mode D、If the BIOS is current

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第3题

[单选题] If a technician is getting frustrated during a support call, which of the following could the technician employ to avoid irritating the customer?（）

A、End the call quickly, even if a solution has not been found. B、Ask the caller to call back in a while. C、Put the caller on hold briefly and take a deep breath. D、Pass the caller to another support representative.

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第4题

[单选题] A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?（）

A、Straight B、Console C、Crossover D、Loopback

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第5题

[] A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（） A technician needs to ensure that a specific application on a single home user's computer receives Internet traffic reliably. The home network provides access to three other users and the application relies on a specific protocol. Which of the following should the technician use?（）

A、A. DHCP B、B. PAT C、C. Proxy D、D. IPX

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第6题

[单选题] A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?（）

A、The technician plugged a USB 2.0 device into a USB 1.1 port. B、The technician needs to reboot the computer for the device to work. C、The technician plugged a USB 1.1 device into a USB 2.0 port. D、The front panel connectors are not plugged into the motherboard.

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第7题

[单选题] The technician needs to map a network share to the user’s Windows 7 computer from thecommand prompt. Which of the following commands will the technician execute?（）

A、NET SEND B、NET CONFIG C、NET USE D、NET NAME

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第8题

[单选题] A technician needs to check which ports are open in the Windows Firewall. Which of the following willallow the technician to view these settings?（）

A、netsh firewall show logging B、ipconfig /all C、netsh firewall show state D、arp -a

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第9题

[单选题] A technician receives an urgent call that the switch in accounting is down. Which of the followingshould the technician do FIRST to troubleshoot this issue?（）

A、Identity symptoms and problems B、Document the process and solutions C、Establish the most probable cause D、Escalate if necessary.

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If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）

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