A user reports their laptop computer can no longer connect to a server. The computer works<br /> correctly in a different office.<br /> Which of the following tools would be used to troubleshoot this issue?（）..

第1题

[多选题] Which two applications can be used by a user to report emergency work， if the user at least wants to report downtime， classify the request， and report actuals？（）

A、 Job Plan B、 Quick Reporting C、 Labor Reporting D、 Work Order Tracking E、 Assignment Manager

点击查看答案

第2题

[单选题] Which of the following commands will fail？（）

A、 report schema B、 report need backup C、 report need backup days 3 D、 report user E、 report obsolete

点击查看答案

第3题

[单选题] 在智能业务呼叫中，当用户挂机后，SSAP向SCP发送（）给操作码通知该挂机事件。

A、Collected User Information B、Request Report BCSM Event C、Event Report BCSM D、Initiate DP

点击查看答案

第4题

[单选题] Your network consists of a single Active Directory domain. All servers run Windows Server 2003 Service Pack 2 (SP2). All client computers run Windows XP Professional Service Pack 3 (SP3). You create an account for a new user named User1. User1 reports that when she first attempts to log on to the domain, she receives the following message. Other users report that they can log on to the domain from User1’s computer. You need to ensure that User1 can log on to the domain. What should you do? （）

A、Modify the properties of User1’s account. B、Modify the properties of the computer account. C、On User1’s computer, create a local user account. D、On User1’s computer, modify the local security policy.

点击查看答案

第5题

[单选题] A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

A、Record the solution in the appropriate logs for future use. B、Ask the user who reported the issue what past documentation they have. C、Ask the user who reported the issue to explain the symptoms in detail. D、Record what steps should be taken to resolve the issue.

点击查看答案

第6题

[单选题] You are the domain administrator for . Active Directory domain. All client computers run Windows XP Professional. A user reports that she attempted to log on six times unsuccessfully. She reports that she logged on successfully yesterday. You discover that the user reset her password three days ago to comply with a new security policy that requires strong passwords. The account policies that are applied in the Domain Security Group Policy object (GPO) as shown in the following table. You need to ensure that the user can log on to the domain. What should you do?（）

A、Reset the password for the computer account. B、Unlock the user account. C、In the user account properties, select the Password never expires check box for the user account. D、In the user account properties, select the User must change password on next logon check box for the user account.

点击查看答案

第7题

[] A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

A、A. Warn the user B、B. Report through proper channels C、C. Wipe the drive D、D. Give the computer back to the user

点击查看答案

第8题

[单选题] You are the network administrator for The network consists of a single Activev Directory domain named All client computers run Windows XP Professional. Tess, a user in the Sales staff, reports that she has attempted to log on six times unsuccessfully. Tess reports that she logged on successfully yesterday. You discover that Tess reset her password three days ago to comply with a new security policy that requires strong passwords. The account policies that are applied in the Domain Security GPO are shown in the following table. You need to ensure that the user can log on to the domain. What should you do?（）

A、Reset the password for the computer account. B、Unlock the user account. C、In the user account properties, select the Password never expires check box the user account. D、In the user account properties, select the User must change password on next login check box the user account.

点击查看答案

第9题

[多选题] What are two common reporting requirements?（）

A、the database connectivity method B、the number of users in the solution C、the number of reports being installed D、ability to send completed reports by e-mail E、reporting output available in Microsoft Excel

点击查看答案

第10题

[单选题] You share a computer with other users. You need to ensure that all application and device driver failure reports for this computer are submitted to Microsoft Problem Reports and Solutions. What should you do?（）

A、A B、B C、C D、D

点击查看答案

A user reports their laptop computer can no longer connect to a server. The computer works<br /> correctly in a different office.<br /> Which of the following tools would be used to troubleshoot this issue?（）

请使用微信扫码支付