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【单选题】

A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?（）

A、Start>Run>type ipconfig>click OK and ask user to read the results.

B、Start>Run>type cmd>click OK>type ipconfig /flushdns>press enter and ask user to read the results.

C、Start>Run>type cmd>click OK>type ipconfig /release>press enter key and ask user to read the results.

D、Start>Run>type cmd>click OK>type ipconfig /all>press enter key and ask user to read the results.

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更多“A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?（）”相关的问题
第1题
[单选题] Examine these statements: CREATE ROLE registrar GRANT UPDATE ON dtudent_grades TO registrar; GRANT registrar to user1, user2, user3; What does this set of SQL statements do?（）

A、The set of statements contains an error and does not work.  B、It creates a role called REGISTRAR, adds the MODIFY privilege on the STUDENT_GRADES object to the role, and gives the REGISTRAR role to three users.  C、It creates a role called REGISTRAR, adds the UPDATE privilege on the STUDENT_GRADES object to the role, and gives the REGISTRAR role to three users.  D、It creates a role called REGISTRAR, adds the UPDATE privilege on the STUDENT_GRADES object to the role, and creates three users with the role.  E、It creates a role called REGISTRAR, adds the UPDATE privilege on three users, and gives the REGISTRAR role to the STUDENT_GRADES object.  F、It creates a role called STUDENT_GRADES, adds the UPDATE privilege on three users, and gives the UPDATE role to the registrar.  

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第2题
[单选题] Examine these statements: CREATE ROLE registrar GRANT UPDATE ON dtudent_grades TO registrar; GRANT registrar to user1, user2, user3; What does this set of SQL statements do? （）

A、The set of statements contains an error and does not work.  B、It creates a role called REGISTRAR, adds the MODIFY privilege on the STUDENT_GRADES object to the role, and gives the REGISTRAR role to three users.  C、It creates a role called REGISTRAR, adds the UPDATE privilege on the STUDENT_GRADES object to the role, and gives the REGISTRAR role to three users.  D、It creates a role called REGISTRAR, adds the UPDATE privilege on the STUDENT_GRADES object to the role, and creates three users with the role.  E、It creates a role called REGISTRAR, adds the UPDATE privilege on three users, and gives the REGISTRAR role to the STUDENT_GRADES object.  F、It creates a role called STUDENT_GRADES, adds the UPDATE privilege on three users, and gives the UPDATE role to the registrar.  

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第3题
[] Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（） Multiple users call from the same location saying that they have no network connectivity. The administrator is unable to ping the main switch at that IDF. Which of the following configuration management documents would the administrator MOST likely consult to troubleshoot the issue?（）

A、A. Baseline configuration  B、B. Security policy  C、C. Performance and transaction logs  D、D. Physical network diagram  

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第4题
[判断题] THE MASTER WHEN CALL TO THE BRIDGE AND TAKING OVER THE CONN FROM THE OFFICER OF THE WATCH ，SHOULD SAY：YOU NOW HAVE THE CONN。

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第5题
[单选题] Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? （）

A、Talk to co-workers while interacting with customers to help diagnose the issues  B、Be culturally sensitive  C、Provide each user with a complete, detailed report of the current outage status  D、Listen and do not interrupt a customer and then provide a brief status update  

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第6题
[单选题] An administrator needs to know the workstation name of a user who called in for support in orderto remotely manage it. After calling the user and having the user open a command prompt, whichof the following commands would the administrator ask the user to type?（）

A、Netstat  B、Ifconfig  C、Hostname  D、Ping  

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第7题
[单选题] Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）

A、Put all other work orders on hold and assist the user with all their computer issues.  B、Have another technician take over support calls for this user.  C、Explain that the user needs to fill out a work order for the computer problems.  D、Ask the user to call another technician for more in-depth assistance.  

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第8题
[] THE MASTER WHEN CALL TO THE BRIDGE AND TAKING OVER THE CONN FROM THE OFFICER OF THE WATCH ，SHOULD SAY：YOU NOW HAVE THE CONN。

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第9题
[单选题] You have configured the Odyssey Access Client with a profile which has the "Disable Server Verification" setting cleared.What will be the result if the device certificate on the MAG Series device has expired and the user attempts to authenticate?（）

A、The user will be instructed to call the network administrator.  B、The user will fail authentication.  C、The user will be prompted to install a new device certificate on the MAG Series device.  D、The user will successfully authenticate and have full network access.  

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