A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）..

第1题

[单选题] A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one, the technician finds that the keyboard still is not functioning. Which of the following steps should the technician take NEXT?（）

A、Replace the motherboard. B、Check all connections. C、Replace the USB controller. D、Check the PS/2 connector.

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第2题

[多选题] A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?（） (Select TWO).

A、Boot into Safe Mode B、Replace the motherboard C、Uninstall the application D、Replace the hard drive E、Install more RAM

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第3题

[] A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）

A、A. Refill the cartridges B、B. Replace the toner C、C. Replace the network cable D、D. Calibrate the inkjet printer

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第4题

[单选题] Which components are designed to be conveniently replaced by a service technician？（）

A、SMDs（surface mounted devices） B、FRUs（field replacement units） C、FESs D、BEMs

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第5题

[单选题] A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？（）

A、fuser B、ozone filter C、transfer corona D、primary corona

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第6题

[单选题] When replacing a power supply， what MUST the technician observe？（）

A、voltage B、current C、wattage D、resistance

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第7题

[] A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）

A、A. ESD mat B、B. ESD wrist strap C、C. Sealable plastic bag D、D. Anti-static bag

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第8题

[] The technician has replaced a power supply with an identical power supply, and now the high end graphics card is not working. Which of the following should the technician check?（）

A、A. The memory B、B. The CMOS battery C、C. The PCIe power jack D、D. The processor for chip creep

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第9题

[单选题] A user needs a laptop keyboard replaced because the space bar is not working. Mike, a technician, replaces the keyboard, and notices that a diagonal set of keys will not respond. Which of the following is the MOST likely cause?（）

A、StickyKeys is enabled and needs to be disabled. B、The new keyboard is defective and needs to be replaced. C、The system board is defective. D、The keyboard ribbon is not seated properly.

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第10题

[] Which of the following commands should Karen, a technician, use to examine and restoreprotected system files?（）

A、A.SFC B、B.RECOVER C、C.REPLACE D、D.COPY

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A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）

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