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【单选题】

A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?()

A、Ask the customer to wait and answer the phone call.

B、Talk on the phone while listening to the customer.

C、Hand the phone to a coworker to answer the call.

D、Silence the phone and then listen to the customer.

更多“A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?()”相关的问题
第1题

A、123#qllE.meC.Com  B、BAD@quE.meC.Com  C、Ai*quE.meC.Com  D、D.IA*quE.meCom  

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第3题

A、SELECT TOTAL(*) FROM customers;  B、SELECT COUNT(*) FROM customers;  C、SELECT TOTAL(customer_id) FROM customers;  D、SELECT COUNT(customer_id) FROM customers;  E、SELECT COUNT(customers) FROM customers;  F、SELECT TOTAL(customer_name) FROM customers;  

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第4题

A、SELECT customer_id, customer_name FROM customers WHERE postal_code CONTAINS NULL;  B、SELECT customer_id, customer_name FROM customers WHERE postal_code = '________';  C、SELECT customer_id, customer_name FROM customers WHERE postal_code IS NULL;  D、SELECT customer_id, customer_name FROM customers WHERE postal code IS NVL;  E、SELECT customer_id, customer_name FROM customers WHERE postal_code = NULL;  

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第5题

AA. the customer standing right in front of them.  B、B. the customer who owes the company the most money.  C、C. the customer calling on the phone.  D、D. the customer they have an appointment with in an hour.  

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第7题

A、SELECT* FROM customers;  B、SELECT name, address FROM customers;  C、SELECT id, name, address, phone FROM customers;  D、SELECT cust_name, cust_address FROM customers;  E、SELECT cust_id, cust_name, cust_address, cust_phone FROM customers;  

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第10题

A、The customer used their IBM Customer Number  B、The customer has activated their base warranty  C、The customer purchased Remote Technical Support Servicepac  D、The customer escalated the issue to the Duty Manager  

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