A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?（）..

第1题

[单选题] A home user would like to connect their laptop display to their home HD television. Which of the following is the BEST solution?（）

A、Connecting the laptop’s VGA output to an HDMI adaptor  B、Connecting the laptop’s VGA output to the television’s VGA input  C、Connecting the laptop's USB output to the HD television’s HDMI adaptor  D、Connecting the laptop’s USB output to the television’s USB input  

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第2题

[单选题] A user is unable to access the company website on a laptop. A network technician verifies that theuser can access other Internet pages. According to network troubleshooting methodology, which of the following steps should be taken NEXT?（）

A、Remotely connect to the user's laptop and review the network configuration settings  B、Ping the web server from inside the network to ensure it is still up and running.  C、Check to make sure the company's website is accessible from the Internet.  D、Ensure the Ethernet cable is securely plugged into the user's laptop  

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第3题

[单选题] A user is attempting to connect to the network remotely using a laptop and dial-up. The user plugsthe cable into the only available laptop connection, but the connector is loose inside the port. TheMOST likely reason the connector is loose is the:（）

A、RJ-11 connector needs to be re-crimped  B、User has plugged into the laptop's NIC port  C、User has plugged the wrong end of the cable into the port  D、RJ-11 connector needs to be replaced with an RJ-45 connector  

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第4题

[单选题] A user would like to use an external monitor with their laptop, but when the monitor is plugged in and connected to the laptop, the screen does not display on the monitor. Which of the following is the BEST way to display an image on both the monitor and the laptop?（）

A、Change resolution on laptop  B、Toggle FN key and external monitor key  C、Try a different monitor type  D、Try using a different monitor cable  

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第5题

[单选题] A user reports that their laptop does not have network connectivity, but was working fine last week. The technician executes IPCONFIG to see what the IP address is but it comes up with a 169.254.254.1 address. This address is not part of the company's subnet. Which of the following MOST likely identifies this address type?（）

A、Multicast  B、DHCP  C、APIPA  D、Broadcast  

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第6题

[多选题] A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? （）(Select TWO).

A、The LCD monitor’s power inverter does not function properly.  B、The operating system’s power settings prevent the battery from charging.  C、The battery is not compatible with the laptop.  D、The internal power connection on the motherboard is faulty.  E、The power adapter is not working.  

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第7题

[单选题] A customer, who brings their laptop to work on a daily basis, calls to ask for the best way to add USB ports and an additional network card to their laptop. Which of the following would meet the user’s requirements?（）

A、Docking station  B、Self powered USB hub  C、KVM switch  D、Non-powered USB hub  

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第8题

[单选题] A user replaces a laptop’s wireless PCMCIA card with a different vendor’s card. All of the new card configuration steps have been followed. The OS sees all known wireless networks but cannot connect to the user’s network. Which of the following is the MOST likely reason for this behavior?（）

A、DMZ is enabled.  B、MAC filtering is enabled.  C、WEP is being used.  D、SSID broadcast is disabled.  

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第9题

[单选题] An administrator is concerned about users utilizing the company's wireless signal with their personal laptops. Which of the following is the BEST method to use to prevent unauthorized devices from using the company's wireless network?（）

A、Secure VPN  B、MAC filtering  C、IP filtering  D、Static IP addresses  

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A user’s laptop does not produce sound even though the volume settings are at maximum in theoperating system. Which of the following would MOST likely resolve this issue?（）

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