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【单选题】

When onsite repairing a printer the technicians cell phone rings and it is a personal call， how should the technician handle this？（）

A、Answer the call and talk to your friend at the customer site.

B、Answer the call and tell the friend you will call them later.

C、Let it go to voicemail， call them back between service calls.

D、Let it ring and call the friend back when the customer leaves.

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第1题
[单选题] Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet Onsite？（）

A、 CiscoSMARTNet Onsite includes all of the elements of Cisco SMARTnet with the additionalprovision of onsite technician to perform parts replacement  B、 CiscoSMARTnet Onsite is primarily attractive to customers who do not need to replace theirhardware immediately， but would still like an onsite technician to install and replace hardware  C、 CiscoSMARTnet Onsite includes certification classes and live network consulting at thecustomer site  D、 CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses andprovides onsite technical resources when hardware problems are detecteD  

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第2题
[单选题] Which statement best describes the differences between Cisco SMARTnet and Cisco SMARTnet onsite？（）

A、 CiscoSMARTnet Onsite includes all of the elements of Cisco SMARTnet， with the additional provision of onsite technician to perform parts replacement  B、 CiscoSMARTnet Onsite is primary attractive to customers who do not need to replace their hardware immediately， but would still like an onsite technician to install and replace hardware  C、 CiscoSMARTnet Onsite includes certification classes and live network consulting at the customer site  D、 CiscoSMARTnet Onsite provides network monitoring for small-to-medium sized businesses and provides onsite technical resources when hardware problems are detected  

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第3题
[] What Oracle process runs when the database is in ARCHIVELOG mode but not when it is in NOARCHIVELOG mode？（）

A、A. MMON  B、B. LGWR  C、C. ARCH  D、D. ARWR  E、E. COPY  

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第4题
[单选题] How many wlans can a reap support when actively connected to a wireless controller？（）

A、8  B、32  C、4  D、16  

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第5题
[] When configuring a dual port gigabit Integrated Virtual Ethernet adapter (IVE), what value must be assigned to Multiple Core Scaling (MCS) to enable 8 logical ports in total? （）

A、A.2  B、B.4  C、C.8  D、D.16  

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第6题
[] A client has called with concerns that their computer problem has not been resolved by the onsite technician who has left. As the technicians supervisor， which of the following is the BEST course of action in this situation？（）

A、A.Tell the client that they will need to place another service call.  B、B.Ask the client if they would like to discuss their computer problems in more detail.  C、C.Tell the client that another technician will be sent out.  D、D.Inform the client that the problem will be resolved by the onsite technician at another time.  

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第7题
[单选题] which one of the following database elements is not updated when the design task is run?（）

A、forms  B、views  C、roles  D、agents  

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第8题
[单选题] Which of the general policies on the wlan edit page on the wlan controller would be used when configuring a radio for a single antenna for an outdoor application？（）

A、802.11b/g  B、radio  C、access point  D、802.11a  

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第9题
[单选题] How many WLANs can a Cisco Aironet 1242 in H-REAP mode support when actively connected toawireless controller？（）

A、4  B、32  C、8  D、16  

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