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【单选题】

A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）

A、Print spooler has stalled

B、Device driver has failure

C、Incorrect form is printing

D、Incompatible driver is installed

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更多“A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）”相关的问题
第1题
[单选题] A technician who separated two departments using VLANs now discovers that the VLANs cannot communicate with each other. Which of the following does the technician need to enable communication between the VLANs?（）

A、Port spanning  B、VLAN concentrator  C、Firewall  D、Router  

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第2题
[] A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（） A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（）

A、A. Physical  B、B. Data link  C、C. Network layer  D、D. Transport layer  E、E. Application layer  

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第3题
[单选题] The user cannot access some Internet websites, but can connect to resources inside the local network. The technician successfully uses the ping command to test the user’s connectivity. Which of the following commands can the technician run NEXT to troubleshoot the issue?（）

A、net /?  B、ipconfig /flushdns  C、netstat -r  D、nbtstat -R  

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第4题
[单选题] After moving files from one folder to another, the technician cannot access them. Which of the following MUST the technician do to regain access to these files?（）

A、In folder options, select show hidden files and folders.  B、Perform the transfer again.  C、Reboot the system; access will be reset automatically.  D、Take ownership of the files.  

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第5题
[单选题] A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall？ （）

A、23  B、443  C、8080  D、3389  

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第6题
[单选题] A user is attempting to access a website but is getting a ‘Page cannot be displayed’ error. The technician checks the IP address of the computer and sees that it has been assigned 169.254.10.70. Which of the following is the MOST likely cause?（）

A、The device is located behind a firewall.  B、The network card is disabled.  C、The device is not configured for DHCP.  D、The device cannot locate a DHCP server.  

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第7题
[单选题] A technician is able to connect to the Internet but cannot connect to a remote machine through Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote location, the software times out. Which of the following is the MOST likely problem?（）

A、The Java applet is disabled in the web browser.  B、Deny all has not been configured in the firewall.  C、Wireless network drivers are corrupt.  D、Port forwarding settings are not correct  

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第8题
[单选题] Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）

A、The technician should always bend at the waist and lift with their arms.  B、The technician should seek assistance from an available customer.  C、The technician should always bend at the waist and lift with their back.  D、The technician should get assistance from another technician.  

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第9题
[单选题] A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?（）

A、The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.  B、The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.  C、The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.  D、The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.  

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